Legal

Privacy Policy

Last updated: June 27, 2026

Planr ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share information when you use our mobile application ("Planr" or the "App").

1. Information We Collect

When you use Planr, we collect the following information:

• Account information: Your name, email address, and profile photo when you create an account.
• Trip data: Itineraries, activities, flights, accommodation, and expenses you create in the app.
• AI usage data: When you use the AI itinerary feature, your trip preferences (destination, interests, pace, budget, places to visit) are sent to Anthropic's Claude API to generate your itinerary. We track the number of AI trips you have generated to manage your plan limits.
• Subscription and payment data: Your subscription plan (Economy or First Class) is stored in our database. Payment processing is handled by Stripe (for web purchases) or Apple/Google (for in-app purchases). We do not store your credit card or payment details.
• Invite data: When you invite someone to a trip, we store their email address and the status of the invite.
• Usage data: How you interact with the app to improve our services.
• Device information: Device type, operating system, and app version for technical support.

2. How We Use Your Information

We use the information we collect to:

• Provide and improve the Planr service
• Sync your trips across devices and share them with your travel companions
• Send notifications about your trips (with your permission)
• Respond to your support requests
• Ensure the security of your account

3. Information Sharing

We do not sell your personal information. We share your information only in the following cases:

• With your travel companions: When you invite someone to a trip, they can see the trip's content.
• Firebase (Google): Used for authentication, data storage, and file storage. Data is stored in Europe (europe-west1).
• Anthropic (Claude AI): When you use the AI itinerary feature, your trip preferences are sent to Anthropic's API to generate the itinerary. Anthropic's privacy policy applies to this data. We do not send your name, email, or other personal information to Anthropic.
• Stripe: Used for processing web subscription payments. Stripe handles payment data securely and is PCI-DSS compliant. We do not store your card details.
• RevenueCat: Used to manage in-app subscriptions on iOS and Android. RevenueCat receives your device identifier and subscription status.
• Legal requirements: When required by law or to protect our rights.

4. Data Storage

Your data is stored securely using Google Firebase, located in Europe (europe-west1). Your profile photo is stored as encrypted data within your user profile. Tickets and documents you upload are stored locally on your device and are not uploaded to our servers.

5. Your Rights

You have the right to:

• Access the personal data we hold about you
• Correct inaccurate data
• Delete your account and all associated data
• Export your data

You can delete your account directly in the app under Profile → Edit Profile → Delete Account. This permanently removes all your data from our servers.

6. Sign in with Google

If you choose to sign in with Google, we receive your name, email address, and profile photo from Google. We do not receive your Google password or access to other Google services.

7. Push Notifications

We send push notifications to remind you about upcoming trips and flight check-ins. You can disable notifications at any time in the app settings or your device settings.

8. Subscriptions and Billing

Planr offers a free Economy plan and a paid First Class plan. The First Class plan provides unlimited AI itinerary generation.

• Free trial: All users receive one free AI-generated itinerary under the Economy plan.
• First Class: Available at €1.99/month or €12/year. Subscriptions auto-renew unless cancelled.
• iOS/Android: Subscriptions are managed through the App Store or Google Play. Cancellation must be done through the respective store's subscription settings.
• Web: Subscriptions are managed through Stripe. You can manage or cancel your subscription through the Stripe customer portal accessible in your profile.
• Refunds: Refunds are subject to the policies of Apple, Google, or Stripe depending on where you subscribed.

9. Children's Privacy

Planr is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the date at the top of this policy and, where appropriate, through the app.

11. Contact Us

If you have questions about this Privacy Policy, please contact us at support@getplanr.app.